About

Our goal is to make a difference in the all forms of cold and dry storage:

At USA Container, we prioritize proactive customer engagement and focus on our clients’ success. We take the time to talk with each client, understand what’s working and what’s not, and identify their goals and objectives. By pinpointing cold storage opportunities, we collaboratively address challenges and prepare our clients for the next phase of their business growth. Our mission is to anticipate their needs and provide tailored solutions that foster success.

Addressing common issues in cold storage:

Cold storage clients today face two main challenges: managing overhead costs and preventing equipment breakdowns that impact production and storage. At USA Container, we emphasize the importance of ongoing preventive maintenance and personalized service to mitigate these issues. We work closely with each client to develop a maintenance program that fits their needs, ensuring routine upkeep to keep equipment functioning optimally. Our team of expert technicians can identify signs of wear and tear early, preventing costly emergency situations and ensuring smooth operations.

What makes us different:

Our commitment at USA Container is to provide an easy, hassle-free experience for every client. We ensure that customers get the most out of their purchase or rental, providing true value for their investment. Exceptional customer service is our company-wide approach, not just a department. We are available 24/7 to address any issues, ensuring that if equipment is down or not functioning properly, we react immediately to minimize business disruption. Routine maintenance is a key part of our service, ensuring equipment works as it should and preventing unforeseen breakdowns.

Helping clients achieve their goals:

We continuously find solutions to help our cold storage clients. For instance, we frequently address issues with damaged cooler/freezer doors caused by forklifts or pallet jacks, which can prevent units from maintaining the correct temperature. By repairing these doors or offering alternative solutions, we prevent product spoilage and ensure the integrity of the cold chain. Additionally, we provide discounted refrigeration/freezer rentals to a local public school in Connecticut, supporting their community service efforts with affordable cold storage solutions.

Standing by our commitment to you:

At USA Container, our commitment to delivering on promises is the cornerstone of our customer service. Accountability and respect are paramount, and we treat every customer as the center of our world. Our in-depth knowledge of cold storage products allows us to provide expert recommendations and superior service. Our reputation and referrals drive our growth, and we aim for every client to be a reference for us because of our dedication to quality and customer satisfaction.

About our team:

Our team at USA Container, Freezer & Refrigeration is our greatest asset. We are well-balanced, and everyone understands their role in delivering quality and exceptional service. Our ongoing focus is on supporting our customers and ensuring they feel valued. By responding quickly and personalizing our service, we build lasting relationships and foster customer loyalty.